PROBLEMS OF REVENUE GENERATION IN GOVERNMENT OWNED COMPANIES

(A CASE STUDY OF NEPA ENUGU DISTRICT)

By

EZEH JOY GINIKA

Presented To

Department of Public Administration

ABSTRACT

This research project was embarked upon to study the problems of Revenue Generation in Government owned Companies case study of National Electric Power Authority (NEPA) Enugu district.  The meaning of revenue was briefly reviewed. The sources of revenue generation and problem of revenue generation in some of the government owned companies via, NITEL, NIPOST. Nigeria stock exchange and other were highlighted.
The research was able to study sources of government revenue like taxes, Tollgates etc.
The district groups of people were chosen, customers and staff of NEPA. A sample size of 398 customers and 216 staff were used for the study. Two separated questionnaires were designed for the two separate samples   and distributed among them.  Interviews were conducted at he offices where the customers queued up to pay their NEPA bills as a first hand source of information.
Four research questions were formulated which comprises the inefficiency in Meter reading, the extent of delay in dispatch of bills. Also tested was the extent of vandalization of NEPA facilities as it affects the NEPA organization and the customers in general.  Many information got from the customers  of NEPA Enugu District is that they do receive crazy bills and the bills are not received at the appropriate time.  Also that at times they do stay in blackout for up to one week without light.
Information gotten from the staff of NEPA Enugu District is that their greatest enemies are vandals because as a result of that, NEPA spent a huge amount of revenue in restoring these vandalized facilities.
Based on these the research made some recommendations on how NEPA can curb these inefficiencies in them and how they can protect their facilities against vandalization.



TABLE OF CONTENT
Cover page ………………………………………….. i
Title page ………………………………………………. ii
Approval page ………………………………………….. iii
Dedication ………………………………………….. iv
Acknowledgment ……………………………………… v
Table of contents ………………………………………….. vi
List of Table …………………………………………..       vii
Abstract …………………………………………………      viii

CHAPTER ONE
Introduction
1.1 Background of the Study . . . . . 1
1.2 Statement of the Problem . . . .     13
1.3 The Purpose of the Study  . . . . .     14
1.4 The Delimitation of Study  . . . . .     15
1.5 Research of Questions  . . . . . .     15
1.6 Null Hypothesis   . . . . . . 16
1.7 Significance of the Study  . . . . .    18

CHAPTER TWO
2.1 Introduction   . . . . . . . .   21
2.2 Revenue Generation on other Government parastatal and Institutions  . .   34
2.3 Revenue Generation in the Federal State and local Government Areas.  . . . .   40
2.4 Revenue Generation Problems in NEPA General  . . . . . .    40 
2.5 Summary of Review Literature . . . .   48

CHAPTER THREE
3.0 Research Methodology . . . . . .    49
3.1 Research design  . . . . . . .    49
3.2 Area of Study . . . . . . .     49
3.3 Population of the Study . . . . . 50
3.4 Sample and sample Procedure  . . . .    52
3.5 Reliability of the instrument  . . . . .    55
3.6 Method of data collection   . . . . .    56 
3.7 Method of data analysis . . . . .    57

CHAPTER FOUR
4.0 Data Presentation and Analysis of Results      59
4.1 Audit of research Question 
4.2 Test of Hypotheses

CHAPTER FIVE
5.0 Discussion, Conclusion, Implications, suggestion and Limitation of the Study. . .   68
5.1 Discussion of Results . . . . .   68
5.2 Conclusion
5.3 Implications of the results
5.4 Recommendations . . . . . .        77
5.5 Suggestions of Further Research. . . .     79
5.6 Limitation of the Study  . . . . . .     79
References . . . . . . .     81
Appendices . . . . . . .     85 

LIST OF TABLES
Table 4.1  Test for inefficiency in Meter Reading
Table 4.2  Test for Null Hypothesis  one
Table 4.3  Re-Test for inefficiency in Meter Reading
Table 4.4  Test for delay in Billing
Table 4.5  Test for Null Hypothesis Two
Table 4.6  Re-Test for Delay in Dispatch of bills
Table 4.8  Test for Null Hypothesis three
Table 4.9  Pre-test for vandalization of NEPA facilities
Table 4.10  Test for vandalization of NEPA Facilities
Table 4.11  Test for Null Hypothesis four
Table 4.12  Re-test for vandalization.

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