SHOW-CASING THE MEANS OF MONITORING THE DISTRIBUTION OF ELECTRICAL POWER ACROSS LOCAL STATIONS USING COMPUTERIZED SYSTEMS

1.4 OBJECTIVES OF THE STUDY

The objective of this study is to show how a computerized system can be built for the PHCN Uyo, to aid the handle of electricity monitoring and bill presentation for customers. The study examines the distinction between a manual and computerized system, and intends to settle the problems created by manual systems by modeled automated systems.

To employ Information Technology (IT) potentials in customers service and the organization as a whole, as well as to ascertain whether computerized system is of positive impact to the general service structure or a threat to the staff's job security.

1.5 SIGNIFICANCE OF THE STUDY

Owing to the apparent and deliberate cynic approach of people towards the issue of whether or power monitoring system is expedient, the research project has the under-listed significance:

1. Eliminates the problems inherent in the old power monitoring system/procedure by offering an automated real-time data processing approach.
2. Reduce complaints by aggrieved customers owing to poor service thereby upholding the corporate image of PHCN.

• Educate PHCN officials of the use of computing operations to carry out transactions.

1. To ginger further study and research on the topic by other students and academicians.

1.6 SCOPE OF THE STUDY

The scope of this study is focused on power monitoring in PHCN. It considers the procedures used for managing the billing system in PHCN and how a computerized system can contribute to the betterment of these activities. The study uses Power Holding Company of Nigeria (PHCN), Uyo as its case study.

1.7 LIMITATIONS OF THE STUDY

The following factors intended to hinder the progress of this research;

• Lack of funds to carry out the research and create the system required
• Limited time given for the completion of the project coupled with normal academic activities
• Unavailability of materials in the school library that is related to the topic of research
• Virus attack on the computer system used in the typing the work
• Low response of PHCN officials during interviews.

1.8 DEFINITION OF TERMS

Electric Power: Electric power is the rate of energy consumption in a circuit. The electric power is measured in units of watts.

Capacitor: This is a passive two-terminal component used to store energy in an electric field.

Computerized System: A computerized system is collection of different computer components that work together to collect, sort, store, and manage information.

Monitoring: This generally means to be aware of the state of the system in order to control the system effectively.

PHCN: Power Holding Company of Nigeria. This is the institution with the responsibility of distributing electric power to the Nigerian public in return for their bills being paid.

Bills: This is an amount of money owed for goods supplied or services rendered, set out in a printed or written statement of charge.

Information: This can be referred to as processed data ready for the purpose of decision-making